When your Roomba displays an error 15, it indicates an internal navigational error in your vacuum. Due to miscommunication with the iRobot home app or Home Base, Roomba fails to navigate, and error 15 appears. Error in internal navigation happens due to generic bugs, system glitches, and mapping errors.
You can troubleshoot this error quite quickly. You have to follow specific steps to fix error 15, and your Roomba will be ready to use again.
Fix Roomba Error 15 in 7 Easy Steps
Roomba is a great device that helps clean your floors and carpets. Just like any other electronic device, Roomba also shows some errors. In this guide, you will be provided with the fixing methods for Roomba error 15. You can quickly resolve this issue by following the below-mentioned steps.
1. Press the “Clean” Button
If your Roomba is displaying an error 15, you should restart it by pressing the “Clean” button. You have to press this button once. The clean button is located at the center of the Roomba device. You can restart your vacuum by pressing this button. This step will remove any possible system glitches. Now, your Roomba will be ready to use again.
Usually, Roomba itself fixes its internal errors. But if it displays error 15, you can fix this by simply resetting.
Note: Error 15 and Charging Error 15 are two different issues. This guide is about Error 15 displays on Roomba.
2. Force Close the iRobot Home App
If pressing the “Clean” button doesn’t help, and still, your Roomba displays error 15, try another method to fix this. If simple resetting does not resolve the problem, you should force close your iRobot home app.
Roomba generally works by communicating with the Home app. So, if the app encounters an error, your Roomba will not work and display an error 15. That’s why, to fix this, you must force stop the iRobot home app. Follow the given steps to force close the app.
- On your phone, access the app’s preview page.
- Find the iRobot home app by swiping right and left.
- To force close the iRobot home app, swipe it up.
Force close the app will refresh it. Moreover, it removes the app cache and temporary memory data. Maybe that data is slowing down your app. Thus, removing it will provide a free space in the app, and it can now work better. If this step also doesn’t work, move towards the next step.
3. Reboot the Roomba
Rebooting is different than restarting. In rebooting, the whole system of the device refreshes. System glitches and generic bugs will remove from your robotic vacuum through rebooting. And rebooting also doesn’t delete your data.
Rebooting methods are different for different Roomba models. Follow the instructions carefully to reboot your Roomba device.
Rebooting e, 500, 600 (regular and WiFi-enabled), and WiFi-enabled 800 series
To reboot these models, you have to press and hold the “Spot Clean” and “Home” buttons for at least 10 seconds. When you release these buttons, you will hear a rebooting tone. It will be the indication that your device is successfully rebooted.
Rebooting 700, 800, 900 series
You must press and hold the “Clean” button for at least 10 seconds. After releasing these buttons, you will hear a rebooting tone. This tone indicates the success of your rebooting process.
Rebooting i and s series
To reboot Roomba i and s series, you must press and hold the “Clean” button for 20 seconds. When you release the button, its ring light will move in a clockwise direction in white. When this light shuts off, it indicates that your vacuum is rebooted now. In s series, you can find this light around the bin lid. You should wait for 1-2 minutes before turning on your Roomba again.
4. Revert “Smart Maps” to the Previous Version
After rebooting, if error 15 still appears, then you should try reverting your Smart maps. Your vacuum will work smoothly after you revert the map to its previous version. Your Roomba device is familiar with the previous map, making it easier to navigate.
You can revert your Roomba Smart Map to its previous version by following the below-mentioned steps.
- Go to the “History” on the iRobot app
- Check the “Clean Maps” report
- Select your desired previous map
- Now, click the overflow menu that is present in the top right corner
- Select “Update Smart Maps”
After following these steps, error, 15 will disappear from your Roomba vacuum. But, if it persists, then go for the next step.
5. Delete the Existing Maps
If Roomba error 15 persists, there is a chance of error in the maps. So, to fix this issue, you can remap your home. Before remapping, you should delete the previous maps first. You can delete the maps in the following steps.
- Go to the maps on the iRobot home app
- Select the map from the app
- Press three horizontal dots icon on the map
- Click “Delete” to remove the map
Remove all the maps with this procedure one by one. Deleting the maps also removes the generic bugs and system glitches. It will free up your memory, and Roomba will work better. After deleting the maps, you have to reset your Roomba device, but it can also remove other data.
After resetting your device, you should remap your house. Look at the next step to remap your home.
6. Remap Your House
Remapping will allow your Roomba to understand and recognize your home layout again. You can remap your house in the following easy steps.
- Place the Roomba in its home base.
- Now, press the “Clean” button.
- Allow your Roomba to navigate your room.
- After navigation, rename the new map. (You can rename a new map only in those Roomba models that have the “Smart Maps” option)
Continue these steps for an entire house until complete remapping. For smooth remapping, you should keep your doors open. You must wipe the floor and remove any obstacles present on the floor. Also, remove dark-colored and patterned carpets during remapping. Any hindrance in the way of Roomba will affect the remapping process. Thus, keep your floor clean and free from hurdles.
7. Reset your Roomba to Factory Settings
If error 15 does not disappear from your Roomba after trying all the steps mentioned above, reset your Roomba to factory settings. But be aware that resetting the factory will delete all your data. So, only choose this option as the last hope.
There are two methods to reset the Roomba factory. The first is through the iRobot home app, and the second is by the Roomba device itself.
Reset Factory by iRobot Home App
Factory resetting by the iRobot home app is highly recommended. It’s a simple process, and you can do it without making any mistakes.
- After launching the iRobot home app, go to the “Settings”
- Press “Factory reset/Remove”
You must not close the app during the factory resetting process. Also, ensure that Roomba and its home base connect to the same WiFi. In the end, this factory resetting method also removes the Roomba device from the iRobot home app.
Reset the Factory using buttons
You can reset the Factory by Roomba device through its buttons. Follow the instructions for different models for factory resetting.
For the s and i series: Press and hold the “Home,” “Spot Clean,” and “Clean” buttons. You have to keep these buttons until you see the light ring move in white.
For the j series: Remove the dust bin from the device. Press and hold the “Clean” button for seven seconds. You will hear a tone. Once you hear that tone, press the “Clean” button again.
For e series: To reset the Factory of s series Roomba, you have to press and hold the “Spot Clean,” “Home,” and “Clean” buttons for 20 seconds. After 20 seconds, release these buttons.
For 900 series: For factory resetting of 900 series, you need to press and hold the “Spot Clean,” “Dock,” and “Clean” buttons. It will help if you hold them until the LED lights start illuminating.
For 600 and 800 series (WiFi enabled): The 600 and 800 series resetting method is the same as 900. You must press and hold the “Spot Clean,” “Dock,” and “Clean” buttons until you hear a beep.
If you reset the Factory of your Roomba, you have to connect it to the iRobot home app afterward. Besides this, you also have to remap your house again.
If you have tried all the troubleshooting ways to remove Roomba error 15 and nothing worked, contact iRobot customer care. They will ask for your Roomba serial number and provide you with troubleshooting tips. Keep your device charged when calling for customer care.
Frequently Asked Questions
1. Which is the simplest way to reboot Roomba?
To reboot your Roomba, you must press and hold the “Clean” button for at least 20 seconds. When you release the button, the ring light on your Roomba will swirl in white in a clockwise direction. It will take 1-2 minutes to reboot the system. When the light shuts off, it means Roomba is rebooted now.
2. How to fix error 15 on Roomba?
You can fix error 15 on Roomba by pressing and holding the “Home,” “Clean,” and “Spot Clean” buttons simultaneously. Wait for a few seconds. When the light around the clean button starts spinning, release these buttons. Roomba will restart itself by this method, and error 15 will disappear.
3. Is there any reset button present on Roomba?
There isn’t any specific reset button. But you can resent your Roomba by pressing and holding a particular combination of buttons. The resetting button combination will be dependent upon the Roomba model. In some models, pressing and holding the “Clean” button will reset the device. While in others, you have to press 2-3 buttons simultaneously for resetting.
Other Famous Error Codes on Roomba: